Ready to lead and inspire? The DCI is responsible for the Geek Squad® team, and drives the financial and operational outcomes of the Precinct, district, territory, and overall organization.

This supervisory role includes assisting in the recruiting, development, direction and mentoring of Geek Squad Agents to optimize customer satisfaction and loyalty, while keeping the store humming and enhancing business performance.

Responsibilities:

• Lead the team and drive the financial and operational outcomes of the Precinct
• Recruit, train, develop and coach Agents and other store personnel
• Optimize customer satisfaction and loyalty
• Manage the repair, installation, and service of computer and consumer electronics products
• Communicate strategies goals to the team in a clear, accurate, and timely manner
• Develop business plans with senior management
• Maintain a clean, welcoming, and organized Precinct

Basic Qualifications

• A+ Computer Certification or higher
• High school diploma minimum
• At least four years of work experience diagnosing and repairing computers and consumer electronics
• 1 - 3 years of leadership experience Preferred Qualifications
• Associate or Bachelor’s degree in PC or consumer electronics repair

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